Clinigence Health Help Desk

There are two types of measures in the Clinigence application, process and outcome.

• Process measures – Used to determine if the providers are following the protocol defined in the measure.
• Outcome measures – Used to determine if the protocol is having the desired effect based on a clinical measure, such as a lab or vital sign.

Example

Program: Family Practice Health Plan

   Guideline: Hypertensive Patient Monitoring

     Process Measure: Hypertensive Patients who have had their blood pressure taken in the last three months.

     Outcome Measure: Hypertensive Patients whose most recent blood pressure was < 140/90.

Practices can use the process measures to evaluate how well they are following the recommended procedures. The outcome measures can be used to identify patients who may need a change in treatment plan or other intervention.