Clinigence Health Help Desk

The system provides default goal thresholds for all of these entities.  Goal thresholds can be adjusted at the practice level and, if your practice is set up as being part of a larger organization, they can be adjusted at the organization level as well.

What Thresholds Will the User See?

Your practice configuration, user role, and goal customization all contribute to determining what goal thresholds you will see in the Clinigence application.  The chart below explains which goals the user will see in each situation.

 

If your role is…	And the Organization-level goals are…	And the Practice-level goals are…	Then you will see thresholds set for the…
Provider	OFF	OFF	Program default
	OFF	ON	Practice
	ON	OFF	Organization
	ON	ON	Practice
Practice Administrator	OFF	OFF	Program default
	OFF	ON	Practice
	ON	OFF	Organization
	ON	ON	Practice
Organizational Administrator	OFF	OFF	Program default
	OFF	ON	Program default
	ON	OFF	Organization
	ON	ON	Organization

Setting Goal Thresholds

If you are a Practice Administrator or Organizational Administrator, you will have the ability to set the goal thresholds for all programs, guidelines and measures your organization or practice is enrolled in. Remember that goal thresholds set at the practice level will override the thresholds set at the organization level.

The process of setting goal thresholds is the same at both levels (organizational and practice):

1. Log into the Clinigence application.
2. Select the Configuration tab.
3. Select Goal Management. The Goal Management screen appears.
4. Select a program from the dropdown list. The program and its guidelines appear.
    

Notice that there are goals set at the program level for both processes and outcomes. At the guideline level, the goal “sliders” will appear based on the type of measures included in that guideline. If the guideline only includes process measures, only a process goal “slider” appears. If the guideline only includes outcome measures, only an outcome goal “slider” appears. Only guidelines that have both process and outcome measures will show both process and outcome goal “sliders.”

Set the each goal threshold by either: Typing in the percentage in the field to the right of the slider bar, or Dragging the slider tab left or right to the desired percentile.

 

6. Repeat step 5 to change all the goal thresholds as desired. Select the small arrow to the left of the guideline name to display all the measures included in that guideline.
7. You can set different thresholds for each measure under the same guideline, if needed.
   

   

   
   
8. When finished making changes, select the Save Changes button near the top of the screen.