Clinigence Help Desk

Clinigence User Account FAQ 9

• What should I do if I forgot my password?
• How do I change my Clinigence password, username, or user profile information?
• Describe the Clinigence user roles.
• How do I add a new user with a Provider role?
• How do I add a new user with a Practice Administrator role?

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CQM Dashboard FAQ 10

• Describe the new site implementation process.
• The measure detail page explained (video)
• How are Programs organized in the Clinigence application?
• What is the difference between a Process Measure and an Outcome Measure?
• Understanding Goal Thresholds

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CQM Dashboard Advanced Topics 7

• How are patients assigned to providers?
• What is Mapping?
• Mapping Patient Data
• Setting Goal Thresholds
• How Are the Aggregated Scores Calculated?

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Clinigence Partner FAQ 4

• Getting Started with Clinigence
• How Do I Request a New Site, Site Renewal, or New Program Implementation?
• What Configuration Options Are Available for Site Implementations?
• What is a PQRS Provider Consent Form?

What's New? (release notes and more) 14

• Clinigence version 3.5.3.1 - Reporting and Session Management Enhancements
• Clinigence version 3.5.3 - ACO Population Filters
• Clinigence version 3.5.2.1 Reporting Upgrade, Enhancements, and Fixes
• Clinigence version 3.5.2 - New Navigation
• Clinigence version 3.5.1 - Meaningful Use Attestation Dashboard

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Glossary 2

• Glossary of Terms
• Commonly Used Acronyms

2016 Meaningful Use (MU) and Physicians Quality Reporting System (PQRS) Programs 50

• 2016 MU and PQRS (EHR Reporting) Introduction
• 2016 PQRS Financial Impacts
• Where can I get more information on MU and PQRS?
• What is the Clinigence MU certification number?
• Clinigence Reporting Method Guidance

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2016 Group Practice Reporting Option (GPRO) & Medicare Shared Savings Program for ACOs 19

• GPRO/MSSP Guidelines for 2016
• CARE-2 Falls: Screening for Future Fall Risk
• CARE-3 Documentation of Current Medications
• CAD-7 CAD: ACE or ARB Therapy with Diabetes or LVSD
• DM 2 & 7 Diabetes Mellitus Composite - Includes HbA1c Poor Control and Diabetes Eye Exam

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Pediatric Asthma Program 6

• EHRI Pediatric Asthma Program Guidelines
• Asthma Control: Assessing Symptoms
• Asthma Control: Clinical Determination of Control
• Asthma Control: Emergency Room Visits
• Asthma Monitoring: Spirometry Testing

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Pediatric Patient-Centered Medical Home 9

• Pediatric Patient-Centered Medical Home Guidelines
• Code Lists for Pediatric Patient-Centered Medical Home
• Clinical Data
• Chronic Care Services: ADHD Monitoring
• Chronic Care Services: Asthma

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PIMS Quality Improvement Grant Program 14

• PIMS Quality Improvement Grant Program Guidelines
• About Code Lists for PIMS Quality Improvement Grant Program
• Adult Weight Screening & Follow-Up (Modified) - Further Explanation
• Diabetes Care: Adult Weight Screening & Follow-up (Modified)
• Diabetes Care: Adult Weight Screening & Follow-up (Original)

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HISTORICAL - 2015 Group Practice Reporting Option (GPRO) & Medicare Shared Savings Program for ACOs 3

• Measures for GPRO and MSSP/ACO Program 2015
• MSSP Quality Measure Benchmarks for the 2015 Reporting Year
• PREV-11 - Preventative Care & Screening: Screening for High Blood Pressure

HISTORICAL - Clinical Quality Measures 2014 (ONC Certified) - PQRS/MU 2014 30

• Appropriate Treatment for Children with Upper Respiratory Infection (URI)
• ADHD: Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication
• Appropriate Testing for Children with Pharyngitis
• Childhood Immunization Status
• Children Who Have Dental Decay or Cavities

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Beneficiary Preference Management 0

CCLF Claims Reporting 4

• Comparing Costs to CMS ACO Benchmarks
• Other CCLF Claims Resources
• How to find the list of all beneficiaries for whom you have ever received claims
• How to determine which beneficiaries have not had well visits this year.

ACO MSSP Registry - 2015 Reporting Year 16

• Timeline for ACO Reporting for 2014
• The ACO Registry Process
• Clinigence ACO MSSP Registry Basics
• Setting up Registry Credentials
• How Clinigence Assigns Patients

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Spring Medical Systems Solutions 1

• 2016 MU and PQRS Forms

MedConnect Solutions 1

• How do I sign up for PQRS?

Let's Talk About Programs 1

• Estimated Payments/Adjustments for PQRS and EHR-Meaningful Use Participation