Performance Dashboard FAQ

Frequently Asked Questions about the Clinigence Performance Dashboard.

Describe the new site implementation process.
The implementation process varies slightly depending on the EMR, the way the site uses their EMR and PMS systems to store data, and the CQM program in which...
Tue, 22 Jul, 2014 at 7:42 AM
How are Programs organized in the Clinigence application?
Clinigence supports three levels of reporting: Program – The highest level in the reporting hierarchy, a program consists of a set of guidelines and ...
Sat, 26 Jul, 2014 at 6:55 AM
What is the difference between a Process Measure and an Outcome Measure?
There are two types of measures in the Clinigence application, process and outcome. Process measures – Used to determine if the providers are fol...
Sat, 26 Jul, 2014 at 6:55 AM
Understanding Goal Thresholds
Goals thresholds can be associated with programs, guidelines and measures.  Some programs have predetermined goal thresholds associated with measures but ma...
Sat, 26 Jul, 2014 at 6:55 AM
How often is the data updated?
Data is usually extracted nightly and the reports reflecting this data are available in 12 to 24 hours.  If there is a problem with an extraction the next s...
Sat, 26 Jul, 2014 at 6:55 AM
Patient list filtering.
The Clinigence application can display the current list of patients who in the numerator, denominator and complement at the measure level. (The complement c...
Tue, 13 Jan, 2015 at 11:51 AM
Patient list column resizing.
The Patient List for each measure will display a selection of evidence columns. These evidence columns are generally dates or values, such as Last BP Date o...
Sat, 26 Jul, 2014 at 6:55 AM
Patient list exports and printing.
The current version of the Clinigence application does not support printing patient lists from the Measure Details screen.  Users can directly export a pati...
Sat, 26 Jul, 2014 at 6:55 AM
How do I exclude inactive or "test" patients?
Patients who are no longer being seen at your practice should be excluded from your eligible population. Likewise, any patients that are used for training a...
Sat, 26 Jul, 2014 at 6:55 AM
Special Cases - Exceptions and Exclusions
Certain guidelines have special cases in which a patient who meets specific criteria may be subtracted from the Eligible Population (denominator) when cal...
Wed, 30 Nov, 2016 at 3:09 PM