Clinigence Health Help Desk

A users credentials (username and password) is associated with a role.  Each role determines the set of available product features and the breadth of data the user can see.  The roles are 

A Provider

• Must be set up as a provider in the EMR.
• By default can only see patients assigned to that provider based on the practice's configured patient provider rules.
  
• Optionally has the permissions of a Practice Administrator if granted that role.

A Practice Administrator 

• Can see all patients and providers in the practice. 
• Can set up and maintain credentials for providers and other practice administrators.  
  
• Can set up practice level goals for the practice's programs, guidelines and measures.
• Optionally can see the all organization practice and provider scores (but not patients) if granted that permission. (Restricted Organization Access)

Organizational Administrator

• Can see all patients and providers for all the practices associated with the organization.
• Can set up and maintain credentials for providers and practice administrators in all the practices associated with the organization.  
• Can set up organizational level goals for all the practices' programs, guidelines and measures associated with the organization.