Clinigence Health Help Desk

Clinigence Helpdesk FAQ 9

• Using helpdesk tickets
• How do I create a helpdesk ticket?
• How do I ensure that Protected Health Information (PHI) is secure?
• How do I request a helpdesk account?
• Are my Clinigence helpdesk and product accounts the same account?

View all 9

Clinigence User Account FAQ 9

• What should I do if I forgot my password?
• How do I change my Clinigence password, username, or user profile information?
• Describe the Clinigence user roles.
• How do I add a new user with a Provider role?
• How do I add a new user with a Practice Administrator role?

View all 9

Performance Dashboard Advanced Topics 7

• How are patients assigned to providers?
• What is Mapping?
• Mapping Patient Data
• Custom Mappings Policy
• Troubleshooting - Validation Worksheets

View all 7

Clinigence Partner FAQ 1

• Getting Started with Clinigence

What's New? (release notes and more) 14

• Clinigence version 3.5.3.1 - Reporting and Session Management Enhancements
• Clinigence version 3.5.3 - ACO Population Filters
• Clinigence version 3.5.2.1 Reporting Upgrade, Enhancements, and Fixes
• Clinigence version 3.5.2 - New Navigation
• Clinigence version 3.5.1 - Meaningful Use Attestation Dashboard

View all 14

Glossary 3

• Glossary of Terms
• Commonly Used Acronyms
• Glossary of Terms - Analytics