Clinigence User Account FAQ
This section describes features which are applicable to all Clinigence products. It includes but is not limited to FAQ's regarding managing your profile, username and password and for administrators managing their organization and practice user accounts (usernames, passwords, and roles) .
If you forgot your password you can Go to the Clinigence application login page. Fill in your username which should also be your email address. Click o...
Thu, 1 Aug, 2024 at 10:30 AM
If you need to change your password, username, or user profile, you can do so within the Clinigence application:
Login with your current username an...
Tue, 28 Apr, 2015 at 8:52 AM
A users credentials (username and password) is associated with a role. Each role determines the set of available product features and the breadth of data t...
Fri, 23 Jan, 2015 at 12:21 PM
Organization Administrators and Practice Administrators can add user credentials for the Provider role. Login to the application. Select the Configura...
Tue, 1 May, 2018 at 1:37 PM
Organization Administrators and Practice Administrators can add user credentials for the Practice Administrator role. Each practice should have at least on...
Thu, 17 May, 2018 at 2:50 PM
Organization Administrators can add user credentials for the Organizational Administrator role. Each organization should have at least one user with an Or...
Tue, 1 May, 2018 at 1:40 PM
If a user has forgotten the password direct them to reset their password by using the link on the login page. You also have the option to reset a users ...
Thu, 1 Aug, 2024 at 10:29 AM
Change the username to an invalid email address such as username. At this point unless the user is given the new username and credentials the user cannot...
Wed, 4 Mar, 2020 at 2:48 PM
First, you will need to have a user account created for you by either Clinigence or your Practice Administrator.
Go to https://solution.clinigence.c...
Sat, 26 Jul, 2014 at 6:30 AM