If a user has forgotten the password direct them to reset their password by using the link on the login page.
You also have the option to reset a users password if they have forgotten it or if they are no longer with the organization or practice.
- Login to the application.
- Select the Configuration tab near the top of your screen.
- Locate and click on the hot link for the user you would like to update.
- Select the Reset Password button.
The account holder will receive an email with a link that will allow them to change their password.